Privacy Policy

Privacy Policy

Introduction

Welcome to https://crash-damage-repair.collision-talk.com (hereafter referred to as “Crash Damage Repair,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://crash-damage-repair.collision-talk.com), applications, services, and products offered under this domain. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions with Crash Damage Repair in the following scenarios:

  • Using our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Statement.
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience with our services:

  • Account Information: Details associated with your user account, such as username, email address, and password.
  • Payment Information: Transaction records and payment details for services or products purchased from us.
  • Financial Information: Financial data related to billing and accounting purposes.
  • Purchase Information: Records of products or services you have acquired from our platform.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, mobile phone numbers, and device tokens used to recognize your device.
  • Location Data: Geographic location information provided by your browser or device settings.
  • Feedback: Comments, suggestions, and reviews you share with us.
  • Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing features.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various means: user input forms, direct interactions with our applications and websites, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We utilize cookies for several purposes:

  • Strictly Necessary: These cookies enable core functionality and improve website performance. They are essential for navigating our site.
  • Preference: Cookies store user preferences, such as language selection, ensuring a personalized experience when you revisit our site.
  • Analytics: Analytics cookies help us understand how visitors engage with our content, allowing us to optimize and improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or disable specific types of cookies based on your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires, we delete or anonymize the data to prevent direct or indirect identification.

Security Measures

Crash Damage Repair implements robust security measures to safeguard your personal data:

  • We employ encryption for data at rest and in transit, ensuring secure communication between your device and our servers.
  • Our third-party processors adhere to strict security standards to protect the data we share with them.
  • Regular security audits and updates are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or lodge a complaint about how we process your data.
  • Non-Discrimination: Be free from discrimination when exercising your data rights.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

Crash Damage Repair reserves the right to update this Privacy Policy at any time. Any changes made will be posted on this page, ensuring you are always informed about how we handle your personal data.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy, please contact us: